Effective Date: June 1, 2025
Last Updated: June 1, 2025
Wade Arnold, MDiv, PhD, LLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients who seek Christian couples coaching services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.drwadearnold.com and use our coaching services.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Relationship Information: Marital status, relationship history, family composition
Session Information: Notes from coaching sessions, goals, progress records
Payment Information: Billing address, payment method details (processed securely through third-party processors)
Communication Records: Emails, messages, and other correspondence
Technical Information: IP address, browser type, device information when using our website
Given the nature of couples coaching, we may collect sensitive personal information including:
Relationship challenges and conflicts
Personal beliefs and values
Mental health and emotional well-being information
Family and personal history relevant to coaching
We use your personal information for the following purposes:
Providing Coaching Services: Delivering personalized Christian couples coaching
Session Management: Scheduling appointments, maintaining session records
Communication: Responding to inquiries, sending appointment reminders
Payment Processing: Managing billing and payment transactions
Service Improvement: Enhancing our coaching programs and methods
Legal Compliance: Meeting professional and legal obligations
Marketing: Sending newsletters or updates (with your consent)
We maintain strict confidentiality and do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:
We will share information when you provide explicit consent.
We may share information with trusted third-party service providers who assist us in:
Payment processingWebsite hosting and maintenanceEmail communication servicesScheduling and appointment management
These providers are contractually obligated to protect your information and use it only for specified purposes.
We may disclose information when required by law or to:
Comply with legal processes or court ordersProtect our rights, property, or safetyProtect the rights, property, or safety of othersPrevent or investigate suspected illegal activities
We may disclose information if we believe disclosure is necessary to prevent serious harm to you, your spouse, or others.
We implement appropriate technical and organizational security measures to protect your personal information, including:
Secure data encryption during transmission
Password-protected access to client records
Regular security assessments and updates
Secure storage of physical and digital recordsLimited access to information on a need-to-know basis.
We retain your personal information for as long as necessary to:
Provide ongoing coaching services
Comply with legal and professional record-keeping requirements
Resolve disputes or enforce agreements
Generally, we retain client records for 3 after the conclusion of services, unless a longer retention period is required by law.
To exercise these rights, please contact us using the information provided below. Depending on your location, you may have the following rights regarding your personal information:
Access: Request copies of your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your information to another provider
Restriction: Request limitation on how we use your information
Objection: Object to certain uses of your information
Our website may use cookies and similar technologies to:
Improve website functionality and user experienceAnalyze website traffic and usage patternsRemember your preferences and settings
You can control cookie settings through your browser preferences.
Our website may contain links to other websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
If you are located outside [your country], please note that your information may be transferred to and processed in [your country] where our servers are located. By using our services, you consent to such transfers.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:
Posting the updated policy on our websiteSen
Sending email notification to registered clients
Providing notice during your next coaching session.
As Christian couples coaches, we adhere to professional ethical standards and biblical principles of confidentiality. Our commitment to privacy extends beyond legal requirements to encompass our Christian values of trust, respect, and stewardship.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Wade Arnold, MDiv, PhD, LLC
Email: [email protected]
Address: 648 Hanes Mall Blvd #196, Winston Salem, NC 27103
Acknowledgment:
By using our services or website, you acknowledge that you have read, understood, and agree to this Privacy Policy.